These Terms and Conditions ("Terms") govern your use of the DIY DUI digital legal information programs available through the website diydui.com.au and the program platform at app.diydui.com.au, which are owned and operated by Method & Docs Pty Ltd (ACN 699 816 503) trading as DIY DUI Method ("we", "our", or "us"). By accessing, purchasing, or using a program, you agree to be legally bound by these Terms.
These Terms should be read together with our Privacy Policy, Refund Policy and Website Disclaimer.
1 Nature of the Product
DIY DUI provides digital legal information programs to help individuals understand and prepare for court appearances in relation to drink or drug driving offences in New South Wales and Queensland. The programs are designed for people who intend to plead guilty and represent themselves. They include instructional content, checklists, templates, general guidance and AI-assisted tools.
The programs do not constitute legal advice. Accessing, purchasing or using a program does not, by itself, create a solicitor-client relationship, retainer or any other lawyer-client relationship between you and us or any legal practitioner, unless we expressly agree otherwise in a separate written agreement.
2 Eligibility
By using a DIY DUI program, you confirm that:
- You are at least 18 years of age;
- Your matter is a drink or drug driving matter in New South Wales or Queensland;
- You are accessing the program for personal and lawful purposes only;
- You understand that the program provides general legal information only, not personalised legal advice;
- You accept full responsibility for your legal decisions and outcomes based on the information provided.
The programs are not suitable for every matter, for example where you intend to plead not guilty, dispute the police facts, or face a serious or aggravated charge. If you are unsure whether a program is suitable for you, you should obtain independent legal advice. See section 9 of our Website Disclaimer.
3 Access and Use
Upon successful payment, you will receive access to your program through a secure login at app.diydui.com.au. Access lasts for 180 days from the date of purchase. Your access is:
- Non-transferable;
- Intended for personal use only;
- Not to be copied, redistributed, or resold.
You must not share your login credentials or attempt to reverse-engineer, scrape, or commercially exploit any part of the website, platform or its content.
4 AI-Assisted Content
Some program features use AI to generate draft submissions and other documents from the information you enter. These outputs are drafts only. They may be inaccurate, incomplete or unsuitable for your matter, and you must review, check and edit them before using them. You are responsible for any content you rely on, file or present in court. See section 5 of our Website Disclaimer.
5 Intellectual Property
All content within the DIY DUI programs, including text, video, documents, and designs, is our intellectual property or that of our licensors. You are granted a limited, revocable, non-exclusive licence to use the content solely for your own court matter. All rights are otherwise reserved.
6 Payments and Refunds
All payments are processed securely through Stripe. Prices are shown in Australian dollars at checkout.
Our Refund Policy explains how refunds work. In summary:
- Change of mind: Because the programs are digital and access is provided immediately, we do not offer refunds for change of mind once access has been granted.
- Your rights under the Australian Consumer Law: Nothing in these Terms or our Refund Policy excludes, restricts or modifies any rights or remedies you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded. If a consumer guarantee applies and has not been met, you may be entitled to a remedy, which may include a refund.
- Goodwill: We may, at our discretion, offer a refund, partial refund, credit or access extension where we consider it appropriate, even where we are not legally required to do so.
- Duplicate or mistaken charges: Please contact us promptly and we will investigate.
7 Privacy and Data Handling
We collect and store personal information you provide, including your name, contact details, and legal case information (if submitted). We handle it as set out in our Privacy Policy. In summary:
- All personal data is protected using industry-standard security measures, including encryption in transit and access controls.
- We do not sell your personal information. We disclose it only as set out in our Privacy Policy, for example to service providers such as our hosting provider, our payment provider (Stripe) and our AI technology provider (OpenAI), some of whom may process information overseas, including in the United States, or where required by law.
- We keep your information while your access is active and delete or de-identify it within 180 days after your access period ends, unless we are required by law to keep it longer or reasonably need it to deal with a refund request, complaint, chargeback or dispute.
8 Disclaimer and Limitation of Liability
While every effort is made to ensure the accuracy and usefulness of the content provided, we make no guarantees about the outcome of your legal matter. By using a program, you agree that:
- We will not be held liable for any outcome of your case;
- The information provided is general in nature and may not be suitable for your specific circumstances;
- Your use of the program is at your own risk;
- To the extent permitted by law, our total liability, if any, is limited to the amount you paid for access to the program.
Nothing in these Terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified. Our Website Disclaimer also applies.
9 Amendments to Terms
We may update these Terms from time to time by publishing a revised version on this page. Updated Terms apply only to purchases made after the date they are published. The Terms in place when you made your purchase continue to apply to that purchase, unless the law requires otherwise.
10 Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.
11 Contact Us
If you have any questions or concerns about these Terms, please contact:
Method & Docs Pty Ltd trading as DIY DUI Method
ACN: 699 816 503
Email: diyduimethod@gmail.com
Website: https://diydui.com.au