Important: These Terms and Conditions govern access to and use of the DIY DUI website, platform, products and services. By accessing this website, creating an account, purchasing a program, or using any part of the platform, you agree to be bound by these Terms and Conditions.
If you do not agree, you must not use this website or purchase any product through it.
In these Terms and Conditions, DIY DUI, we, us and our means [insert legal entity name] ABN [insert ABN]. You and your means the person accessing the website or purchasing or using a product or service from us.
These Terms and Conditions apply to your use of:
DIY DUI is an online self-help education and document-preparation platform designed to assist users to better understand and prepare for certain traffic-related court matters, including relevant drink driving and drug driving matters in New South Wales and Queensland.
Unless expressly stated otherwise in writing, the platform is provided on an information-only and self-guided basis. It is intended to help users organise information, prepare documents, and understand procedural issues relevant to their matter.
DIY DUI is not a substitute for independent legal advice. The platform does not guarantee that it is suitable for your individual circumstances, and it may not be appropriate for complex, disputed, urgent, or high-risk matters.
Your use of the platform does not, by itself, create a solicitor-client relationship, barrister-client relationship, retainer, fiduciary relationship, or any other formal lawyer-client relationship between you and DIY DUI.
Unless we expressly confirm in a separate written agreement that legal services are being provided by an appropriately qualified legal practice or Australian legal practitioner, the website and platform do not constitute legal representation, court advocacy, or ongoing legal carriage of your matter.
You are solely responsible for deciding whether to obtain independent legal advice, and you should do so promptly if:
By using the platform, you represent and warrant that:
You may need to create an account to access some products or features. You are responsible for maintaining the confidentiality of your login details and for all activity that occurs through your account.
You must:
We may suspend or disable your account where we reasonably suspect misuse, unauthorised access, fraudulent conduct, breach of these Terms, or risk to the security or integrity of the platform.
You are responsible for ensuring that all information, documents, dates, offence details, personal details, licence details, employment information, and other content you enter into the platform are true, accurate and complete.
Any output produced through the platform, including AI-assisted outputs, will depend substantially on the quality and accuracy of the information you provide. If your inputs are incomplete, inaccurate, misleading or outdated, any generated content may also be inaccurate, incomplete or unsuitable.
The platform may include AI-assisted tools that help generate drafts, summaries, checklists, suggested wording or other preparatory content.
You acknowledge and agree that:
Any articles, guides, FAQs, examples, templates, checklists, videos, summaries, sample wording, or educational modules on the website are general in nature. They are not tailored legal advice and should not be relied upon as a substitute for obtaining advice specific to your own circumstances.
Laws, court practices, police procedures and administrative processes may change over time. We do not warrant that every item of content on the platform is always current, exhaustive or suitable for every user or every situation.
Prices for our products and services are displayed on the website and are in Australian dollars unless stated otherwise. We may change prices at any time before you place an order.
Payment must be made using a payment method approved by us. By submitting payment details, you represent that you are authorised to use the payment method provided.
We may use third-party payment processors, such as Stripe or other secure payment providers. We do not store full payment card details on our own systems unless expressly stated otherwise.
Your purchase is only confirmed once payment has been successfully processed and we have made the product or access rights available to you.
Unless otherwise stated on the product page at the time of purchase, your access to a purchased program is limited to the access period stated on that page or within your account area.
If an access period is stated, access will ordinarily expire automatically at the end of that period unless we decide, in our discretion, to extend access.
We may update platform features, content, navigation, workflow, questionnaires, templates and tools from time to time to improve the service or address operational, legal or technical issues.
Because the platform provides digital products and immediate or near-immediate access to online content, we may have a general no-change-of-mind refund policy unless otherwise stated on the relevant product page.
However, nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.
If a product or service supplied by us fails to meet a consumer guarantee that applies under law, you may be entitled to a remedy, which may include repair, replacement, re-supply, refund, compensation or cancellation, depending on the nature of the issue and the applicable law.
If you believe you are entitled to a refund or other remedy, you should contact us promptly with full details of the issue, including your name, order details, and the reason for your request.
You must not:
All intellectual property rights in the website and platform, including text, design, branding, logos, layout, workflows, guides, modules, checklists, templates, videos, software, source content, graphics and compilations, are owned by us or licensed to us unless otherwise stated.
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the purchased product for your personal internal use in connection with your own matter, subject to these Terms.
You must not reproduce, publish, distribute, adapt, sell, sublicense or commercially exploit any substantial part of the platform or its content without our prior written consent.
You retain ownership of content and information you upload or input into the platform. By uploading or inputting that content, you grant us a non-exclusive, royalty-free licence to host, store, process, copy, transmit and use that content to:
You warrant that you have the right to provide any content you upload and that your content does not infringe the rights of any other person or breach any law.
Your privacy is important to us. We collect, use, store and disclose personal information in accordance with our Privacy Policy.
By using the platform, you consent to our handling of your personal information as described in our Privacy Policy, including collection of information you provide through questionnaires, account registration, support forms, payment processes and platform usage.
You acknowledge that internet transmissions are not completely secure and, although we take reasonable steps to protect information, we cannot guarantee absolute security of data transmitted to or from the website.
The website or platform may contain links to third-party websites, tools or services, including payment processors, login providers, video platforms, document services, analytics providers or external legal or government resources.
We are not responsible for third-party websites, services or content, and inclusion of a link does not imply endorsement. Your use of third-party services is subject to the terms and privacy practices of those third parties.
We aim to keep the platform available and functioning properly, but we do not guarantee uninterrupted availability, error-free operation, or continuous access.
From time to time, the website or platform may be unavailable due to maintenance, upgrades, outages, third-party failures, security incidents, or events beyond our control.
We may suspend access temporarily where reasonably necessary to protect the platform, users, or our systems.
We do not guarantee any legal outcome, court result, licence outcome, sentence, work licence result, disqualification period, fine amount, or judicial response.
Every matter is different. Court outcomes depend on many factors outside our control, including the facts of the case, your personal circumstances, your traffic history, the prosecution material, applicable laws, and the approach taken by the court or magistrate.
To the maximum extent permitted by law, we exclude liability for any loss, damage, liability, cost or expense suffered or incurred by you arising from or in connection with:
Where liability cannot lawfully be excluded but can be limited, our liability is limited, at our option, to:
except to the extent a different remedy is required by law.
Nothing in these Terms limits any non-excludable rights you may have under the Australian Consumer Law or other applicable legislation.
You indemnify us from and against any claim, loss, liability, damage, cost or expense (including reasonable legal costs) arising from or in connection with:
except to the extent the loss is caused by our own negligence, fraud or wilful misconduct.
We may suspend, restrict or terminate your access to the website or platform if:
Where appropriate, we will try to notify you of the reason for suspension or termination. Termination does not affect any accrued rights or obligations of either party.
We may update the website, platform, products, features and content from time to time.
We may also update these Terms and Conditions from time to time by publishing the revised version on the website. The updated Terms will apply from the date of publication unless otherwise stated.
Your continued use of the website or platform after updated Terms are published constitutes acceptance of those updated Terms.
These Terms and Conditions are governed by the laws of [choose one: Queensland, Australia / New South Wales, Australia].
You and we submit to the non-exclusive jurisdiction of the courts of that State and any courts competent to hear appeals from those courts.
If any provision of these Terms is found to be invalid, unenforceable or unlawful, that provision will be read down to the extent necessary, or severed if required, and the remaining provisions will continue in full force and effect.
These Terms, together with any applicable product page terms, refund terms, privacy policy, and any other policies expressly incorporated by reference, form the entire agreement between you and us in relation to your use of the website and platform.
If you have any questions about these Terms and Conditions, refund requests, technical issues, or account concerns, please contact:
[insert business name]
Email: diyduimethod@gmail.com
Website: https://diydui.com.au
Postal address: [insert business address]